Very professional!!
Outstanding service windows are beautiful and easy to use. We’ve gotten many many compliments on them.
New roof
Had a new roof installed in April, 2018. Installers did a wonderful job. The roof is spectacular. More than we believed. Excellent cleanup. And all of my flowers and other landscaping were spared.
Windows
Our experience was okay. We had signed up to win up to $10,000 in home improvements at the Sioux Falls home show. The sales guy called my fiancé and never said specifically what he wanted when he set up to come to our house. When he came over he was extremely pushy to get these windows put in and of course, us being young fell for it and let them put them in. The windows have been put in and they look nice, but we were told by the sales guy that he would personally be coming out within two weeks of windows being put in to check on the guys work and make sure we were happy. The installers had holes in our screens and we planned on bringining that up when the sales rep came back out. Well guess what, our windows have been in for at least 2 months now and we have YET to hear back from anybody in the company. Will not be using your home improvement ever again. I’d rather install everything on my own. 👌🏼
Wonderful with a couple exceptions.
I love my new roof! The gentlemen that pulled the old roof off and installed the new one were very friendly and answered any questions I had as the job progressed. My only complaints are the lack of communication in the beginning. They were delayed due to rain and that is understandable but a courtesy call would have been much appreciated. Also there were nails and staples left in our parking areas. A gentleman was going to come out and get them up with the magnet and I assumed he did. My neighbor's, however, just found four nails in their parking area and they were not pleased. They were out of town when my roof was being installed so were not aware of them at the time. I also pulled a nail out of my shoe at one point but thankfully, it did not go into my foot. Please make sure all nails and staples are cleaned up.
Bath Planet Walk in Shower
The salesmen, Matt and Mike, were excellent to work with. After choosing our walk in shower, the process was expedited quickly. Phil, the installer, did a pristine job. We could not be happier. Thank you Bath Planet.
The good and the not so good
This residential roofing job was in Grand Forks, ND, 11/2017. We endured lots of pressure by the salespeople, Jeff and Johnny, but negotiated the price. Then, some problems began. The first installer (from Bismarck) actually begged off the job as temps were around 30 (in early November, 2017) and the crew were very apprehensive of slippery conditions. The foreman fibbed to company I had "let them go." Took a week or so for next installer to begin. In the interim I had preferred to wait until spring but the company pushed the job through. The young foreman's two man crew did not return after the first day (!) but he persevered, mostly alone, got some help from another installer and ended up doing a great job. This was not a complicated roof, but I could see installers having trepidation in cold and sometimes windy late fall weather conditions. There appear to be no problems with the shingles or installation. The roof looks great. But, it is now June and I have heard nothing from Your Home Improvement nor the installer. Not even a "how are things" or "are there any problems". I am getting a nail sweeper from a rent all place in town to pick up loose nails, as there was snow and ice last November which did not allow proper pick up. I think Your Home Improvement needs to pay more attention to followup after job completion, as the assurances of service and followup now seem to be essentially vacuous. That is unfortunate and something I have to call them out on. The 2nd installer, Cole of AllAmericanRoofing, gets accolades for his persistent and detailed work. And fortunately, that is what lasts after all is said and done. Your Home is fortunate to have him.
This old house
They did roofing, attic insulation, patio doors, soffit and fascia, and an entry door. Very professional installers and efficient. Very nice products, and all have held up well. The sales team was fantastic, did a great job explaining the products. I would recommend them without a drought.
Roof replacement
Great customer service from Scott and Dennis! They were friendly and professional. The crew that they had working on our roof were quick and efficient.
MY STEP INTO FREEDOM
My husband went to a farm show and signed us up for special consultation and I said oh no but when it came time for Mike Y. To come to our home he was such a person able man that we were put to ease right away. After finding out our needs especially mine with my cancer and all its side effects. We decided on a bathroom that was perfect for us with Mike's help. We were told it would be the middle of June when the crew would be out to put the bathroom in but to our surprise they showed up the end of April Instead and had our bathroom in not even two days. The crew they sent was so pleasant and fast plus efficient about keeping our home clean it was wonderful. I can never thank you enough for one more step to my freedom! Sincerely Carol Job son
Bathtub/floors makeover
Company done an excellent job on new shower /tub replacement and tile flooring. Sales consultant Grant Schow was very helpful and courteous in selecting materials and paperwork, etc.. I Will definitely have more work done and recommendations to others interested in remodeling projects, as they have excellent workmanship and prompt delivery.
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St. Cloud (Main Office) Your Home Improvement Company
- 23823 67th Avenue St. Cloud, MN 56301
- Open Mon-Fri 8-5
- (855) 792-4333