The overall experience was good to fair. We had our bathtub and shower surround replace. Scott and Chase were great to deal with, very assertive and kept us up to date on the progress. The issues we had were that we had water damage to the walls and explained we wanted that repaired. The walls were never repaired and I had to repair the walls myself after and had to remove parts of the shower walls to repair. I was very frustrated with the issue of the walls and also the tub was not installed level and we told them we were planning on installing a glass shower door and had to remove it after installing due to the tub not being level. Seems like we were way over charged due to the fact that I ha dot repair what we wanted fixed in the first place.
I wanted to prevent more use of propane. I really like the well made windows. All staff, workers, were pleasant and knowledgeable.
Let me start by saying "you won't regret doing your remodeling". My husband and I decided to hire home improvement in remodeling our shower. We wanted a new change as we have a baby on the way, and by far were we satisfied and happy with the work that was done. Matthew who did our remodeling did an awesome job. He was very professional and had an answer to every question we asked. At the end of this whole experience, we were more than happy with the results. Matthew was very kind throughout this whole process, and felt home improvement sent the right person for this project. Thank you Matthew for the hard work and dedication, also thank you home improvement.
I have gotten new windows in my old house and I loved them and now in my new house I just got siding done and my house looks very good. Very nice people to work with.
Matt and Tanner were fantastic, the first meet up was a blast. Felt more like hanging out with some friends who happened to have windows for me to buy rather than meeting with a salesman. And the windows were installed extremely quickly and efficiently. They were there, then they were gone. I know I'll be giving them a call the next time I need anything.
My wife and I had new windows installed by this company and also a front door. The door has spots or stains that showed up sometime after it was installed. We used different soaps and cleaners but were unable to remove them. We called and complained about it but they won’t and still haven’t done anything about it. They told me I’m supposed to call the door company myself. So if my new car has problems, am I supposed to call Ford Motor Company instead of the dealer I bought it from? For the amount of money I spent on the windows the door was a drop in the bucket. You’d think they would want to remedy the situation but instead they have ended up with a dissatisfied customer. I highly doubt I would ever use this company again and I always make sure I let other potential customers know about my experience.
We had scheduled a cabinet refacing job which was very complicated due to the age of the home and our crooked counter tops and recessed cabinet doors. I went with this company initially because of Mike, the sales agent. He was personable and I felt I could trust him. Our installation took 4 days and I was very surprised when Wayne, the installer showed up and told me that Ryan, the VP of the company was to do the project with him. The work was flawless and both Wayne and Ryan were very professional. The were some unforseen issues of which Ryan discussed options with us and took care of the problems. Because of the quality of the work and great associates, I will also be doing my windows with this company. I truly advise any body needing remodeling of any kind, to contact then and schedule a quote!
The sales team that came to visit were amazing, the installation was a breeze and took less than 24 hours to do (which helps when your house has only one bathroom!). We did have a slight hiccup where one of the shelves fell off, but the installer came right back within 10 minutes and fixed it and now it's perfect! I couldn't be happier with the value and quality. I absolutely love it and can't recommend them enough!
I absolutely loved YMIC and their work on the deck. I’ve been enjoying it for well over a year and it’s truly been great. Very professional install and service!
Very impressed with the speed of the installation. One man efficiently removed the old tub and doors and enclosure with no problems. The installation of the new enclosure was equally efficient. The installer asked questions to make sure his information was accurate. Very impressed.
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